bejo888 Platform Privacy Notice
This page describes what we collect when you use bejo888, how we use that information, and what rights you have regarding your data. We take data protection seriously because your trust is fundamental to our relationship with you.
We at bejo888 collect personal information necessary to operate our service—identity details for account verification, payment information to process deposits and withdrawals, and activity logs to prevent fraud and comply with applicable law. Our servers may sit outside your jurisdiction; however, we encrypt all data in transit and at rest, and we restrict access to your information to authorised staff only.
This notice applies to users accessing bejo888 from any location where our service is available. If you have questions about our privacy practices, contact our data protection team via the support channel in the app or email us directly.
What We Collect and Why
Personal Identification Data
We collect your full name, date of birth, and government-issued identity number (KTP, passport, or equivalent) to verify your account and comply with anti-money-laundering regulations. We also collect your email address and phone number for account recovery and customer support contact. This information is mandatory to open a bejo888 account; without it, we cannot verify your identity or process withdrawals.
Payment and Financial Data
We collect payment method details—your bank account number, e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet token, or bank card digits—to process your deposits and withdrawals. We also retain a record of every transaction: the amount, date, time, payment method used, and status (pending, completed, failed). This transaction history is stored securely and accessible to you via your account dashboard and our Result Table feature.
Gaming and Activity Data
We record every action you take on bejo888: game results (cards dealt, odds offered, outcome), betting amounts, timestamps, and account balance changes. We log IP addresses and device identifiers (Android or iOS device ID) to detect fraud patterns and prevent collusion. We also record support interactions (chat transcripts, email replies) to resolve disputes and improve our service.
Our bejo888 Use of Your Data
We use the information we collect for these purposes:
- Account administration: Creating your account, verifying your identity, storing your preferences, and managing account closures.
- Payment processing: Depositing funds to your account, withdrawing winnings to your nominated payment method, and reconciling transactions.
- Fraud prevention: Detecting unusual betting patterns, spotting collusion between accounts, and identifying payment fraud or account takeovers.
- Legal compliance: Meeting anti-money-laundering (AML) and Know Your Customer (KYC) requirements, responding to law enforcement requests, and maintaining records for tax authorities.
- Customer support: Answering your questions, resolving disputes, and investigating complaints about game outcomes or payment issues.
- Service improvement: Analysing aggregate usage data (not individual player profiles) to optimise our app performance, improve live-dealer stream quality, and add features users request.
We do not use your data for marketing without your explicit consent. We do not sell your data to third parties. We do not profile you for predictive analytics or targeted advertising.
Our bejo888 Data Protection and Your Rights
Security and Encryption
We protect your data using industry-standard security measures. All connections to our servers use SSL/TLS encryption (HTTPS on web, encrypted sockets on mobile apps). Payment data is tokenised—we do not store full card numbers or wallet credentials in plain text. We use role-based access controls so only authorised staff can view sensitive information, and we audit access logs monthly.
Third-Party Processors and Jurisdictions
We use third-party payment processors to handle deposits and withdrawals. These processors have their own privacy policies and security practices. We vet them before contracting and require them to treat your data with the same confidentiality we do. Our servers may be hosted in jurisdictions outside Indonesia (e.g., Singapore, Australia). However, we encrypt data end-to-end so hosting location does not expose your information.
We may disclose your data to:
- Payment processors: To authorise and settle your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet.
- Law enforcement: If legally required by subpoena, warrant, or government order in a jurisdiction where we operate.
- Regulatory authorities: To satisfy AML/KYC reporting obligations in supported jurisdictions.
- Fraud services: To check your identity against known fraud databases (optional third-party verification).
We will not disclose your data to advertisers, data brokers, or other third parties for any other purpose without your explicit written consent.
Your Rights Under bejo888 Privacy Terms
You have the right to:
- Access: Request a copy of all data we hold about you. We provide this in a machine-readable format (CSV or JSON) within 30 days of your request.
- Rectification: Correct inaccurate or incomplete information in your account. Contact support to update your address, email, or payment method.
- Deletion: Request deletion of your account and associated data (subject to legal retention periods). We will delete your account within 14 days; however, transaction records may be retained for five years to satisfy tax law.
- Portability: Export your account history, game results, and transaction logs in a standard format for your own records or to import into another service.
Cookies and Tracking on bejo888
Our website and app use cookies and local storage to remember your login status, language preference, and game history. Essential cookies (for security and authentication) are required; optional cookies (for analytics) are set only with your consent. We do not use tracking pixels, cross-site trackers, or third-party analytics that profile you across the internet. Our analytics are first-party only and aggregated so no individual is identified.
Changes to Our Privacy Policy
We may update this privacy notice from time to time. If we make material changes, we will notify you via email or an in-app notification at least 14 days before the change takes effect. Continued use of bejo888 after the effective date constitutes acceptance of the revised notice. If you disagree with changes, you may request account deletion; we will return any remaining balance to your verified payment method within 14 days.
Contact Us About Your Data
If you have questions about our privacy practices, wish to exercise any of your rights, or want to file a complaint, contact our data protection officer via the support channel in the app. We respond to all data requests within 14 days. For users in Jakarta, Surabaya, Bandung, Medan, or Semarang, you also have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your information.